Frequently Asked Questions (FAQ)

Some of the more common questions we receive are listed here. If you don’t see your question please feel free to ask us. We are here to help you move in the right direction

What does a PR firm do?

Public Relations by its very definition is to create a relationship with your target audience. We increase your visibility through communications and utilizing social media and the internet. JLM Communications will showcase your community involvement, special qualities, and overall strengths to make you stand above your competitors.

Do PR firms also do advertising?

Simple answer is no. We will work very closely with your advertising team to increase the benefits of an ad campaign and keep costs down. We will assist you if you are trying to run your own advertising, without hiring an advertising firm, by discussing your ideas and the possible benefits or negatives about certain ads.

What is your normal turn around time on web design?

That varies by the size of the project. If a business only needs a three page website the turn around time is normally 5 business days, but if the site is complex (inventory to be listed) it can take longer. Give us a call and tell us what you need and we can give you a better time.

Do you work with any international businesses?

Yes, as long as their headquartered in the United States. We do not currently take any overseas clients.

Do you have customer service?

We assign you to a specific account manager. He or she will assist you with any issues. We like to make sure our clients only need to speak to one person to have any questions or requests made.

I am a new start-up business, can I afford a PR firm?

Yes you can! We can help any size business to get their information out there to potential customers. We can work with any size budget and our clients get the same degree of service.

Do I have to come into your office?

No, we understand that business owners and executives are very busy. We will always come to you and keep our meetings as short as possible to keep you free to run your business.